Data privacy

Declaration on the obligation to inform

(Privacy Policy)

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website. 

Contact with us
If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. 

 

Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you disable cookies, the functionality of our website may be limited.

 

Web analysis
Our website uses functions of the web analysis service Google Analytics, a web analysis service of Google, Inc, 600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”) for the demand-oriented design of web offers. Google also uses cookies for this purpose (see § 6 Use of cookies). 

The evaluation and processing of this data is usually carried out by Google on a server in the USA. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within the EU or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the IP address first be transmitted to a Google server in the USA and shortened there. Google will use the transmitted information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google will not associate your IP address transmitted as part of Google Analytics with any other data held by Google. 

You can prevent the storage of cookies required for Google Analytics by setting your browser software. In this case, however, you may not be able to use all the functions of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of data by Google: To do so, install the plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). 

You can find more information at http://tools.google.com/dlpage/gaoptout?hl=de or at https://www.google.com/intl/de/policies/privacy/. We would like to point out that on provenexpert.com Google Analytics has been extended by the code “anonymizeIp” to ensure anonymized collection of IP addresses. 

We have concluded a corresponding contract for commissioned data processing with the provider.

 The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymized [pseudonymization is recommended for the legal reason “legitimate interest”; this must be clarified with the web analytics service].

 

Newsletter
You have the option of subscribing to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: support@hotelmediaservice.com. We will then immediately delete your data in connection with the newsletter dispatch. 


Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority. 

You can reach us at the following contact details:

Hotelmedia Service GmbH
Zeughausgasse 3
A-6020 Innsbruck

Tel. +43 676 9775334
info@hotelmediaservice.com

You can reach our data protection officer at
Tel. +43 676 9775334
support@hotelmediaservice.com


Information on data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

Google Analytics uses “cookies”, which are text files placed on the computer of the site visitor, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by the site visitor (including the shortened IP address) is usually transmitted to a Google server and stored there.

Google Analytics is used exclusively with the extension “_anonymizeIp()” on this website. This extension ensures anonymization of the IP address by shortening and excludes a direct personal reference. Through the extension, the IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics is not merged with other Google data.

On behalf of the site operator, Google will use the resulting information to evaluate the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the site operator (Art. 6 para. 1 lit. f DSGVO). The legitimate interest in the data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are sufficiently protected by the pseudonymization.

Google LLC. provides a guarantee based on the standard contractual clauses to maintain an adequate level of data protection. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 50 months. The deletion of data whose retention period has been reached takes place automatically once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent the collection by Google Analytics on this website by clicking on the following link. An opt-out cookie will be set, which will prevent future collection of data when visiting this website.

Further information on data use by Google, setting and opt-out options, can be found in Google’s privacy policy (https://policies.google.com/privacy) as well as in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).


reCAPTCHA
To protect your requests via Internet form, we use the service reCAPTCHA of the company Google LLC (Google). The query is used to distinguish whether the input is made by a human or abusive by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with any other data held by Google. The deviating data protection regulations of the Google company apply to this data. You can find more information on Google’s privacy policy at: https://policies.google.com/privacy